Frequently Asked Questions

Everything you need to know about our professional engineering exam prep.

How do I access my course materials after purchase?

Once your payment is processed, you will receive an email with login credentials to our student portal where all videos, notes, and practice exams are available.

What is the 'Pass Guarantee' policy?

If you complete our comprehensive review course and do not pass your exam, you may be eligible to repeat the course for free in the following season.

Do you offer physical textbooks or just digital downloads?

We offer both. While digital notes are included with all courses, physical study guides and practice books can be purchased and shipped directly to your address.

Can I pause my subscription if my exam date changes?

Yes, we offer a one-time registration transfer or pause if NCEES reschedules your exam or if you provide documentation of a personal emergency.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer monthly financing options through Affirm for our premium bundled courses.

Are your practice exams updated for the latest NCEES specifications?

Absolutely. Our curriculum team monitors NCEES updates year-round to ensure all practice problems and lecture content align with the current CBT exam format.